Privacy Policy

Last updated: January 1, 2024

Mariposa Training, Inc. ("we," "us," or "our") is committed to protecting the privacy of our users. This Privacy Policy describes how we collect, use, and share information when you use our website and services.

1. Information We Collect

Account Information: When you register, we collect your name, email address, and password. You may also provide your title, profession, license information, address, phone numbers, and facility affiliation.

Course Activity: We track your course progress, test results, and certificate generation to provide our educational services and maintain records of your continuing education credits.

Payment Information: Payment is processed by our third-party payment processor (Stripe). We do not store your full credit card number on our servers. We may retain the last four digits of your card and the transaction amount for our records.

Usage Data: We automatically collect information about your browser type, operating system, IP address, and pages visited to improve our services and troubleshoot technical issues.

2. How We Use Your Information

We use the information we collect to provide and improve our services, process transactions, send course-related communications, generate certificates of completion, provide customer support, and comply with legal obligations. We may also use your email address to send newsletters or updates about new courses, but you can opt out at any time.

3. Information Sharing

We do not sell your personal information to third parties. We may share your information with: facility administrators (if you are affiliated with a facility), payment processors to complete transactions, regulatory or accrediting bodies as required for continuing education credit reporting, and service providers who assist us in operating our platform.

4. Data Security

We implement reasonable security measures to protect your information, including encryption of data in transit and at rest, secure authentication, and regular security reviews. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking

We use session storage to maintain your login state and course progress during your browsing session. We may also use analytics tools to understand how users interact with our website. You can control cookie settings through your browser preferences.

6. Data Retention

We retain your account information and course records for as long as your account is active or as needed to provide services. Course completion records are retained indefinitely to allow you to access your certificates and for regulatory compliance purposes.

7. Your Rights

You may access, update, or delete your personal information through your account settings. If you wish to delete your account entirely, please contact support@mariposatraining.com. Please note that we may need to retain certain records for legal or regulatory purposes.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a new revision date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at support@mariposatraining.com.